Shipping policy

Processing time

Order processing usually takes 1-2 business days for all in stock items. Should a product be out of stock, we will let you know as soon as possible when delivery can be expected.

Order processing for Custom Resin Paw Bag Charms/ Keychains usually takes 15-25 business days. And for custom real flower jewellery orders, the processing time is 7 working days. Please remember that each piece is made to order and fully handcrafted with love for you, so please allow us enough time to make your pieces.

You can rest assured that your order will arrive promptly and in perfect condition.

UNITED KINGDOM SHIPPING RATES 

All UK orders are sent default with Royal mail 1st class FREE. You will receive the dispatch confirmation email once your order has shipped. Unfortunately, we do not have more information about where is the parcel once it is been dispatched. Please contact us if you do not receive your order with 14 working days (UK).

WORLDWIDE SHIPPING 

We do ship worldwide however please know your country’s customs regulation as BUYERS are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.

FREE Royal mail international NO TRACKING delivery for international orders over GBP 50 (equivalent) applied automatically in checkout. FREE Royal mail international Tracked & Signed delivery for international orders over GBP 100 (equivalent) applied automatically in checkout. Please contact us if you do not receive your order with 60 working days (INTERNATIONAL).